Mandarin Speaking Account Receivables Specialist

  • Compensation: $25.00 - $35.00 per hour
  • Required Qualifications:
  • City/State: , CA

Enjoy what you do while contributing to a company that makes a difference in people’s lives. We are working with one of the premier fertility centers in the United States who continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join their growing practice. The work they do building families offers stimulation, challenge, and personal reward.

If you're a Financial Counselor looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an opening for a full-time Fertility Patient Financial Consultant to support the Los Gatos office. This position will be fully remote and their ideal candidate must speak fluent Mandarin

The schedule is Monday through Friday Mon 8 hour shift, start time between 7-9am.

PAY RANGE: $25-$35 per hour

How You'll Contribute:

  • Consult with patients regarding their benefits, coverage and financial options
  • Communicating with both English speaking and Mandarin speaking patients
  • Perform aspects of benefit verification and prior authorization
  • Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
  • Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

The skills and education we need are:

  • Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
  • Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.
  • Bachelor's Degree preferred
  • Experience working in an OB/GYN office is a plus
  • Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
  • Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
  • Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel
  • High level of customer service essential
  • Mandarin Speaking (required)

If this role sounds like a dream job opportunity for the next 2-3 months or more, and you feel like it’s a perfect match on both sides, please click to apply.

Thank you so much for your interest in working with the AMI Healthcare Staffing team. We are very excited to connect with you in the next 24-48 hours after you apply (i.e., Monday to Friday).

P.S. We are constantly looking for top healthcare talent across the country, so don't hesitate to contact us directly for additional information and questions.

Job Types: Full-time, Contract, Temporary

Salary: $25.00 - $35.00 per hour


  • 8 hour shift


  • Medical Billing and Collections: 2 years (Required)


  • Mandarin (Required)

Work Location: Remote