Medical Referral Specialist

  • Compensation: $22.00 - $24.00 per hour
  • Required Qualifications:
  • City/State: Oakland, CA

If you LOVE working in a medical office setting that is a fast-paced and friendly environment where every day you make a difference in the lives of the patients by coordinating their specialty care services, then AMI Healthcare Staffing, part of AMI Network, has an exciting opportunity for you as a Referral Specialist for 2+ months contract role.

The position requires excellent customer service skills and at least 1-2 years of Referral Coordination experience with a medical office, clinic, or hospital. Excellent administrative skills, keen attention to detail, and knowledge of medical terminology will make you successful in this role.

What your day looks like:

  • The schedule is Monday- Friday, 8:00-4:00 or 8:30-5:30,
  • Temporary 2-3 month contract with a high possibility of extension.
  • You will manage and coordinate all referrals from start to finish. This will include sending referrals to specialists, ensuring their receipt, informing patients of referrals, and following up to see if such appointments were kept and authorizations received.

What will make you successful

  • Proactively work with Medical Assistants to ensure follow-up on patients’ specialty appointments.
  • Take appropriate scheduling action for follow-up medical appointments.
  • Provide patient education on specialty appointments and address all patient questions to ensure their understanding.
  • Maintain a tracking system for referred appointments that include referred date, dates and times of referral appointments, missed appointments, and the recall procedure.
  • Develop and cultivate positive working relationships with specialist providers.
  • Must have experience with Microsoft Office suite (Word, Excel, Outlook) and be savvy in Excel and EMR-Epic or others.

What would be nice to have:

  • An AA degree is preferred.
  • OR Diploma or certification from an accredited medical care program (i.e., Medical Assistant, Medical Administrative Assistant.)
  • Knowledge of managed care, ICD-9, ICD-10, and CPT codes is preferred.

If this role sounds like a dream job opportunity and you feel it’s a perfect match on both sides, please click to apply.

Thank you so much for your interest in working with the AMI Healthcare Staffing team. We are very excited to connect with you in the next 24-48 hours after you apply (i.e., Monday to Friday).

P.S. We are constantly looking for top healthcare talent across the country, so don't hesitate to contact us directly for additional information and questions.