Case Management Manager

  • Compensation: $64,480.00 - $79,028.00 per year
  • Required Qualifications:
  • City/State: San Mateo, CA

A local San Francisco Non-Profit Healthcare organization providing mental health care, social services, and academic support for children and youth is seeking a Case Management Manager.

Direct hire, permanent position accepting candidates immediately for next week's interviews.

Job Type: Full-time, exempt position, Mon-Fri. 8:30-5:00, no weekends, some evenings. Hybrid- (Location: South San Francisco).

Salary: $64,480-$79,028.00


  • Comprehensive benefits package for benefits-eligible employees
  • 16 days of PTO the first year and more thereafter
  • Nine paid holidays
  • Five health and wellness days off annually
  • 10% additional pay for community-relevant second language fluency
  • Medical/Dental/and Vision plans
  • 403 B Retirement Plan with agency match
  • Employee Assistance Program
  • Commuter Benefits Program
  • Medical and Childcare Flexible Spending Accounts
  • Pet Insurance
  • Identity Theft Protection Plan
  • Paid employee referral program
  • Flexible work schedules
  • Career advancement opportunities
  • Retention bonuses for many positions
  • Continuing Education expense reimbursement
  • Professional licensing fee reimbursement
  • Professional Development reimbursement opportunities

Position Description:

  • Case Manager Supervisor providing oversight to SAYFE case managers
  • Program staffed by a multi-disciplinary team providing community-oriented and strengths-based services to children, youth, and their families
  • Direct supervision of para-professional staff, including training new staff, case assignment, documentation review, collaboration with county partners, and program development

Core Competencies:

  • Builds and fosters collaborative partnerships
  • Ability to train, coach, and supervise professional and paraprofessional staff
  • Understanding of partnering with treatment team members
  • Case management, mentoring, coaching, and facilitation skills
  • Empowers staff in evaluating complex and crisis situations
  • Effective communication skills

Essential Functions:

  • Recruit, train, and supervise case managers who serve San Mateo County youth between the ages of 6-18
  • Provide counseling and behavioral interventions, guidance, skills-building, and support in accordance with each client’s individualized treatment plan and program’s treatment philosophy and model
  • Provide services to 6-18-year-olds and their families in various settings
  • Engage family members and caregivers as full partners in service planning, delivery, and evaluation
  • Ensure client safety and well-being
  • Implement clinical policies and procedures
  • Contribute to organization-wide quality management and improvement efforts
  • Provides oversight to all youth and family cases referred to the program from county and community referral sources
  • Fosters an atmosphere of effective teamwork
  • Demonstrates initiative and an orientation to achieving results
  • Supports organizational innovation, change and growth
  • Demonstrates cultural competency and sensitivity
  • Provides direct supervision and consultation to case management staff and paraprofessionals
  • Provides crisis support and on-call support to program and staff
  • Collaborates in the development and delivery of training curriculums for staff
  • Coordinates and consults on existing client care plans
  • Ensures staff maintain appropriate, accurate, and timely documentation and case records

Minimum Qualifications:

  • Bachelor’s Degree required
  • Two years of related experience
  • Excellent written and verbal communication skills
  • Excellent interpersonal and organizational skills
  • Demonstrated ability to work collaboratively with families, youth, and an interdisciplinary team

Job Type: Full-time

Salary: $64,480.00 - $79,028.00 per year


  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Pet insurance
  • Vision insurance


  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • San Mateo, CA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What made you interested in this role and what experiences both personal and professional are relevant to this role?

Work Location: In person