Are you passionate about helping patients navigate the complex healthcare system? Do you have exceptional organizational skills and a keen eye for detail? If so, we have the perfect opportunity for you! We are seeking a Referral Coordinator to join our team on a 3 month temporary contract and act as a liaison between our clinic, medical facilities, and social service agencies to ensure the synchronization of patient services.
As our Referral Coordinator, you will be responsible for managing follow-up appointments, assisting with appointment scheduling, and maintaining appropriate documentation within our electronic health record system. You will also play a critical role in helping patients develop self-sufficiency and take ownership of their health by instructing them in essential skills.
Responsibilities:
Obtain necessary approvals and clearances for eligible patients
Manage follow-up appointments for patients needing further evaluation
Track case management activities effectively
Make appointments with specialists for complex and urgent cases
Maintain appropriate documentation within EHR and record follow-up process
Retrieve patient records from specialists
Assist with confirmation of DHS appointments and remind providers of eConsult notifications/results
Follow-up on abnormal eye exams and mammograms
Maintain referral system to synchronize patient services with medical and social service agencies
Act as a liaison between patients and outside agencies for quality healthcare
Education and Experience:
Proficient in medical terminology
Strong customer service skills
Bilingual English/Spanish
Strong organizational and time management skills to manage multiple details
Effective communication skills as an individual and as part of a team
Punctuality and excellent attendance required
Computer proficiency in Microsoft Word, Excel, Desktop Publishing, and Outlook
Minimum 2 years’ experience as a Referral Coordinator preferred
Pay Rate: $21/hr .
Contract Duration: 3 months
Hours: Monday-Friday, 8:00am-4:30pm
Job Types: Full-time, Contract, Temporary
Salary: $20.00 - $21.00 per hour
Schedule:
8 hour shift
Ability to commute/relocate:
Wilmington, CA: Reliably commute or planning to relocate before starting work (Required)
