Formulate service plans by assessing households' needs and establishing short-term goals.
Regularly reassess households' needs and goals to ensure ongoing relevance.
Cultivate and manage a network of resources in collaboration with other community-based providers.
Identify and secure appropriate resources for households through research and adherence to best practices.
Facilitate referrals to relevant resources for households and ensure follow-up for successful linkages.
Ensure households possess adequate medical insurance and are connected to appropriate healthcare providers.
Collaborate with Housing Navigator and other departments at Illumination Foundation to support clients in transitioning to permanent housing, including assistance with move-ins.
Encourage and ensure client participation and engagement in Illumination Foundation activities.
Provide guidance to parents on parenting, child development, school attendance, and familial concerns, offering resources for children as needed.
Monitor children for signs of emotional or developmental issues, promptly communicating concerns to the supervisor.
Monitor and report signs of emotional, physical, and sexual abuse, complying with legal obligations to inform CPS when necessary.
Advocate for clients during appointments related to housing, health, education, and social and emotional well-being.
Provide transportation for client appointments when necessary.
Conduct regular home visits and wellness checks.
Ensure residency adheres to habitability standards.
Participate in individual supervision sessions to discuss the program, organization, client progress, and strategies for improvement.
Actively engage in case conferences and team meetings.
Maintain accurate and updated case notes, records, and relevant paperwork using KIPU and HMIS.
Establish and manage confidential case files for participants and prepare required statistical reports for program management and evaluation.
Demonstrate commitment to Illumination Foundation's mission and core values, fostering respect and harmony among colleagues.
Motivate staff, acquire new skills/procedures, and promote a positive attitude toward change.
Handle phone calls and emails professionally and promptly.
Exercise sound judgment and utilize best practices when working with clients.
Uphold ethical standards, reflecting integrity, transparency, accountability, respect, and responsibility in all actions on behalf of Illumination Foundation.
Model openness, honesty, and accountability to colleagues, volunteers, donors, and all others associated with Illumination Foundation.
Maintain confidentiality of work-related information and materials.
Accept personal responsibility and accountability for job performance.
Possess a comprehensive understanding of the needs of the low-income/homeless population.
Demonstrate passion and commitment to serving those experiencing homelessness.
Effectively utilize interpersonal and communication skills, including tact and diplomacy.
Collaborate with a multidisciplinary team, clients, and the general public.
Work independently, manage time effectively, prioritize tasks, and exercise good judgment with minimal supervision.
Qualifications:
2 years of experience and/or Bachelor's degree in Social Services, Healthcare, or a related field.
Experience in homeless services, case management, mental health, or permanent supportive housing.
Valid CA driver's license.
At least 1 year of experience working with at-risk/homeless individuals (preferred).
Familiarity with VI-SPDAT.
Preferred:
Bilingual in English and Spanish.
Experience in non-profit housing and/or housing for people with disabilities and chronic health conditions.
