We are offering an exciting full-time opportunity for a well-qualified Substance Use Disorder (SUD) Navigator in a program that partners with law enforcement officers and crisis intervention teams to connect individuals experiencing mental illness, homelessness, and substance use disorders to supportive services. The team consists of peer staff with lived experience, and the SUD Navigator will provide assessments, referrals, and linkages to necessary services for individuals in need of substance use disorder support. This team provides services throughout Alameda County, including areas on or near public transportation property.
The program offers brief respite, de-escalation, assessment, case management planning, and resource and referral services to individuals who may be at risk of committing low-level offenses. The goal is to reduce recidivism and assist individuals in becoming contributing members of the community.
Duties and Responsibilities:
Conduct intake assessments and formulate recommendations for referrals to services.
Engage individuals eligible for services by visiting various locations throughout Alameda County.
Establish partnerships with stakeholders and referral organizations, including social services, probation, drug courts, and behavioral health agencies.
Maintain positive relationships with other service providers to enhance support for adults in need.
Provide thorough and accurate information on the value of substance use services for clients.
Participate in a multidisciplinary team to make recommendations based on client needs.
Maintain and manage client program files.
Develop community resources for clients and submit documentation and reports through the data entry system.
Provide appropriate referrals for education, training, and supportive services.
Participate in program-related meetings, events, and supervision sessions with the Program Manager.
Attend required trainings and collaborate with co-staff and external agencies.
Prepare and complete compliance and performance reports as assigned.
Qualifications and Experience:
California Drug and Alcohol Certification (CADC from CCAPP or CATC from CAADE). BBS Licensed individuals with SUD training may also be considered.
At least 6 months of experience working with populations facing mental illness, homelessness, substance use recovery, or reentry.
Experience working with adults from diverse cultural backgrounds.
Bilingual proficiency in Spanish and English is preferred but not required.
Knowledge of alcohol and drug prevention, recovery programs, and treatment principles.
Understanding of the effects of alcohol and drug abuse.
Ability to work with clients experiencing homelessness, mental illness, and substance use disorders.
Non-profit or community-based organization experience is highly desirable.
Strong customer service skills with the ability to engage with individuals at all levels.
Independent thinker with good decision-making abilities.
High level of discretion in handling sensitive and confidential information.
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and Google Drive (Docs, Sheets, Forms).
Valid CA Driver’s License and auto insurance (personal vehicle may be used for business purposes).
Must be fully vaccinated against COVID-19, including booster shots, with accommodations available as required by law.
